Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers


Cookie Notice


Chiltern Fireplaces uses cookies to facilitate certain interactive elements of the website. These do not store or provide any personal information in which us or any third party can identify you.


Our visitors’ privacy is of paramount importance to us, and our use of cookies will in no way allow us to access your computer. We simply use cookies to record the areas of the website that was visited, and for how long. This will provide us with useful information on how to improve our website for our visitors.


What are cookies?


A cookie is a small file of letters and numbers that is stored by the internet user’s browser, if they agree. They are placed on your computer or mobile phone by websites that you visit. They are widely used in order to make websites work, or work more efficiently.


Cookies are not dangerous – they are not computer programs and it is impossible for them to circulate viruses.


Use of Cookies by Chiltern Fireplaces

We use cookies on our website to:


  • Make our website work as you would want it to
  • Improve the speed and security of our website
  • Allow you to interact with our Social Media Platforms
  • Continuously make improvements on our website
  • Make any marketing we do, more efficient
  • Let us present graphics and images to you in a more user-friendly manner
  • Remember if you have already accepted our terms and conditions.
  • To allow you to use our search facility on our website


There is no way to prevent these necessary cookies being set other than to not use our website.


We DO NOT use cookies to:


  • Gather or store any personal and identifiable information
  • Collect any sensitive information
  • Disclose or sell data collected from cookies to any third parties.


Granting Chiltern Fireplaces to use Cookies


If the settings on your internet browser that you are using to view our website is adjusted to accept cookies, we take this, and your continued use of our website to mean that you are consenting to this.


If you wish to remove cookies from our site, you can do this through your browser settings – although, we warn you that our website will more than likely not work as well as you would like it to, or expect it to.


What Cookies we use:




These cookies are essential in order to enable you to move around our websites and use its interactive features and secure areas of the website. Without these cookies, services that you have asked for cannot be provided. For example, you may not be able to use our search bar to navigate your way around our website.


By continuing to use our website, you agree that we can place these cookies on your device.




These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that verifies a visitor. All information that is collected by these cookies is aggregated and therefore anonymous. It is only used to improve how a website works.


The Category 2 Cookies we use include Analytics Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies you. All the information collected is anonymous and is only used to improve how our website works.


Our website uses Google Analytics Cookies – information collected by Google Analytics Cookies will be transmitted and stored by Google on servers in the United States of America in accordance with their privacy policies.


To see an overview of privacy at Google and how this applies to Google Analytics, please click here. You may opt out of tracking by Google Analytics by clicking here.


Our website uses the following Google Analytics Cookies:

Cookie name Source Expiry Purpose How to block
_utmz Google Analytics 6 months from set/update These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Go to the Cookie Consent Wizard and set your preferences.
_utma Google Analytics 2 years from set/update
_utmb Google Analytics 30 minutes from set/update


You may also control and delete these cookies through your browser settings.


By continuing to use our website, you agree that Chiltern Fireplaces can place performance cookies on your device.




Category 3 cookies allow the website to remember the choices you make on our website (such as the language you have selected and the region you are in) and provide enhances and therefore much more personal features. These cookies can be used to remember changes you have made to text sizes, fonts and other parts of our website that you can customise. They may also be used to provide service you have asked for, such as commenting on our posts, and using social media to like this website. The information these cookies collect may be anonymised and they cannot track your browsing activity on other website.


By the continued use of our website, you are giving us permission to place these cookies on your device.




These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. The remember that you have visited a website and this information is share with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to the site functionality provided by the organisation.


Our website DOES NOT use this category of cookies


Third party cookies:


If you use any of the links on our site, these are separate to Chiltern Fireplaces’ cookie policy.


We also have a Google Map of our location, if you click on the map, you are leaving our website and going to Google Maps, please see their cookie notice below:


What happens if you disable all cookies?


If you disable all cookies from your browser, then it is more than likely that the following features will not work:

  • Image quality may be compromised in our gallery
  • You will not be able to use our contact forms  
  • Our social media buttons may not work
  • May not be able to view all of our products


Want to opt out of all cookies?


If you want to, you can manage the cookies that you allow on your computer through the internet browser that you use.


You can block cookies by activating the setting on your browser that allows you to refuse the setting of all, or just some cookies. As mentioned above, if you use your browser to block all cookies (including the necessary ones), our website is unlikely to perform as you would expect it to.

If you would like to find out more information about cookies, including how to see what cookies have been set, and how to manage and delete them, please visit: