Reviews
Oliver2024-12-23 Aaron and the installation crew were excellent and extremely knowledgeable during our consultations with them on the stove we wanted. They were able to respond to our requirements with plenty of choices to choose, accommodated our changes and installed the hearth that we had pre-selected from another vendor. Their prices were also better than other vendors we spoke to compare installation costs. On the days on installation they were also able to resolve the small challenges/issues our floor and fireplace presented as they went and without further work which we were grateful for. Installation was otherwise extremely efficient, clean and we had a stove up and running that night just as the cold weather took hold. All in all we would absolutely recommend Chiltern Fireplaces for their value and expertise. Sharon Wigglesworth2024-11-08 Professional fitters who provide excellent quality products and excellent installation! Highly recommended! Sarah O'Brien2024-10-12 Couldn't recommend these guys more! Gary, Jack and James did a fantastic job at installing our wood burner. Lovely chaps, clean, polite and efficient and talked us through the entire process so well, including the aftercare. You can see how much attention to detail they put in, the final result was as close to perfect as you could get. We'd highly recommend Chiltern Fireplaces - a lovely local business that have just made our house so homely. (You can see before and after in the pics) Thank you again! š daniel holland2024-09-26 I cannot recommend the team at Chiltern Fireplaces enough, they were helpful form survey, through procurement and installation. There was some time between the survey and placing the order, where i changed my mind (and the quote) numerous times but they always helped me out. Gary and the installation team were brilliant and were super pleased with the result.. James Martin Charlton2024-09-22 Right from the get-go, we received outstanding service. We visited their shop with just the idea that we wanted a new fireplace for our new home. The guy in the shop took time and a lot of patience talking through different fires and stoves, looking through catalogues and photos. He talked us through how to take measurements, and start to build a plan. The next week, Gary arrived as planned, to take measurements and to prepare a quote. He is extremely amiable and very, very knowledgeable. We had to have preliminary work done like retracing/removing pipes, but as a builder himself, was able to explain exactly what needed doing and what he would expect to see if we accepted the quote. The quote came back (well within budget) so we accepted and booked a start date. Gary and his guys arrived on time and raring to go. We were working that day, so Gary talked through exactly what would happen, what it would look like, what he expected to have done by the end of the day and everything, (I mean everything) else we needed to know. When we arrived home that evening, apart from a few tool boxes in the corner, the place was immaculate! It may even have been cleaner than when they arrived. The next day, again arrived in time and their usual jolly selves. We returned to an amazing fireplace. It really has surpassed our expectations and the workmanship is excellent. Iām not posting any pictures yet because we are still decorating the surrounding room. Gary said we were going to have a beautiful fireplace -and we have. We cannot recommend them enough fantastic guys, fantastic service. Thank you, Chiltern Fireplaces. Matt Bennion2024-08-20 Installed our log burner and couldn't be happier z a great service from start to finish! Highly recommend. richard hutcherson2024-08-17 Went to check out their stock. Helpful staff. Amy Billington2024-08-01 Amazing job over 3 days to install a wood burner and get rid of our old fireplace. Really helpful, really tidy, really competitively priced and a brilliant job done. Highly recommend this local, family run business. Hannah Brown2023-08-15 Great; we used Chiltern Fireplaces to rip out the old, dated fireplace and replace it with a lovely modern wood burner. We had the work done in February 2023, and the difference the woodburner has made to keeping the room warm is incredible. Our living room 'make over' is now complete and its looking great. Would recommend to anyone looking to have their fireplace an upgrade. Zara Corby-Compton2023-06-30 A really professional service. From showroom, to site visit and most especially the fitting. It was fitted neatly, beautifully and with thought and consideration. Would recommend to anyone wanting to change their fire. We now have a beautiful log burner!Google rating score: 4.7 of 5, based on 30 reviews